Role of Third Party Administrators and Why You Should Hire Them

Stephen Howard

When it comes to managing employee benefit plans, many business owners feel overwhelmed. There’s so much paperwork and red tape to deal with, and it can be difficult to carry on with all the changes in regulations. That’s where third party administrators (TPAs) come in.

What Is a Third Party Administrator (TPA)?

A TPA is a company that specializes in administering employee benefit plans. They can take care of all the paperwork and compliance issues, making it easy for you to focus on running your business. Also, they can help you find the best plan options for your employees, and they can manage the plan on your behalf.

Benefits of Third Party Administrators (TPAs)

1. Saves You Time and Money

This is among the advantages of outsourcing benefits administration. TPAs can take care of all the administrative tasks, including billing, claims processing, and customer service. 

2. Expertise and Resources

TPAs have the expertise and resources to help you manage your employee benefit plans effectively. They know the latest regulations and how to comply with them, and they have the latest technology and tools to help you administer your plans efficiently.

3. Increased Efficiency and Compliance

Using a TPA can improve your plan’s efficiency and compliance. TPAs are experts in benefits administration, so they know how to keep your plan compliant with all the latest regulations. This can help minimize your risk of non-compliance penalties.

4. You Can Focus on Your Business

By outsourcing the administration of your employee benefit plans to a TPA, you can save resources and time to focus on your business. The TPA will take care of all the day-to-day tasks involved in running the plan, such as claims processing and customer service.

5. Your Employees Will Be Taken Care Of

When you use a TPA, you can ensure that your employees’ benefit needs will be taken care of. The TPA will work with them to find the best plans and coverage for their needs. And if there are any problems, the TPA will take care of them, so you don’t have to.

They also have platforms that allow flexibility for your employees. An example is technology for wellbeing and health. This means that your employees can use technology to manage their health rather than go through another third party.

6. A TPA Can Help You Attract and Retain the Best Employees

When you offer good benefits, you attract and retain the best employees. And when you outsource benefits administration to a TPA, you can be sure that your employees will have access to the best plans and coverage, such as the EFAP in 2022. This will help you keep your top talent.

7. You Have Peace of Mind

When you outsource benefits administration to a TPA, you will have peace of mind. You know that your employees are taken care of, and you don’t have to worry about compliance with the law. Plus, you can focus on running your business without worrying about benefits administration.

8. They Can Provide Expert Advice

You get more than just benefits administration when using an experienced TPA, such as LifeWorks. You also get access to expert advice. For example, if you’re unsure what benefits to offer your employees, a TPA can help you figure it out.

9. They Can Help with Communications

If you’re not sure how to communicate your benefit plans to your employees, a TPA can help. They can develop communications materials, such as newsletters and website content, to help your employees understand their benefits and make the most of them.

10. They Offer Flexibility

When you use a TPA, you have flexibility. Depending on your needs, you can let them handle all or part of your benefits administration. You can adjust your outsourcing arrangement accordingly if your needs change over time.


A third party administrator can do a lot for your business and employees while focusing on managing your company. They can help you retain your employees, have them better access to technology for their health, and get the best coverage, giving you peace of mind. Also, you no longer have to worry about benefit plans and can get help with communications if needed.